Greater Bank E-Lobby facility offers 24 X 7 X 365 banking even during long weekend of August 18-20
- · Provides coin dispensing facility even to non-customers walking in
- · Shopkeepers and traders can also deposit cash at anytime
- · Helps detect fake currency notes
With Banks across the country closed from August 18-20, the spotlight is once again on the technologically advanced E-Lobby facility, which offers 24 X 7 X 365 banking even during Bank holidays and strikes. In fact, the E-Lobby facility offered by a leading cooperative bank in Mumbai – Greater Bombay Cooperative Bank (“Greater Bank”) in Navi Mumbai (Nerul and Kharghar), Dombivali and Versova (Andheri West) includes select services such as coins dispensing to non-customers too in the current context of problems related to getting ‘loose change’. It also helps traders and shopkeepers to deposit cash at any given time of the day and night and get prop0er receipts. It also detects fake currency notes.
Lobby Banking is defined as the automated delivery of new and traditional banking products and services without the intervention of the bank staff and through the interactive communication channels. And Greater Bank, the leading Scheduled Urban Cooperative Bank in India to get all its branches and offices certified with ISO 9001:2008, intends to install the E-Lobby banking facility at all its 22 branches in 2012. It also offers 24 X 7 Inter Bank Mobile Payment service in addition to the 8 am to 8 pm banking available at all branches across Mumbai, Navi Mumbai and Thane districts.
Mr. Narendrakumar A.Baldota, Chairman, Greater Bank, said, “As we enter our 60th year of service to the customers in Mumbai, Navi Mumbai and Thane, Greater Bank offers the technologically advanced E-Lobby 24 X 7 X 365 banking facility to the common man and all socio-economic classes. Greater Bank has kept rapid pace with the changing dynamics of the banking business and has undertaken new initiatives to reach out to the masses. It also helps non-customers with coin dispenser facility.”
Greater Bank’s E-Lobby facility offers all banking transactions & information solutions to its customers through fully automated Lobby Banking. No more queues at bank counters and yet banking made easy and available for customers 24 hours a day, 7 days a week. The Greater Bank E-Lobby 24 X 7 X 365 facility offers following service to the customers: Cash deposit facility (Real Time) with immediate receipt; Cheque deposit facility with immediate receipt; Cash withdrawals (Cash dispenser with 2 denomination); Pass book printing; Statement printing for SB & CA; Utility bill payments with receipt; Coin Dispense facility.
The fourth ‘E-Lobby 24 x 7’ centre was inaugurated at Versova branch and the branch has been provided with 2 ‘Megabankers’, which, as the name suggests, offers 5 in 1 banking services through just one machine. A customer can now deposit cash, deposit cheques, update his/her passbook, print account statements and even pay their Utility Bills through the Megabanker! Greater Bank is planning to introduce this facility at all branches wherever possible.
Customers can avail Greater Bank’s ATM network facility at over 84,000 ATMs across 62 member banks and 2 sub-member banks nationwide as it has been linked to the National Payments Corporation of India’s (NPCI) National Financial Switch (NFS), India’s largest network of shared ATMs.
Greater Bank has also launched the Interbank Mobile Payment Service (IMPS) of the NPCI recently. IMPS service from Greater Bank assists customers to access their accounts as well as transfer/receive funds instantly to/from other bank accounts. This service is available 24 x 7 to all Greater Bank customers.
Greater Bank has achieved ISO 9001:2008 certification across all branches, which means that all processes are standardized to meet customer satisfaction and requirements. Greater Bank has been felicitated with the Banking Frontier Best IT Adoption Runner-up Prize
